PRIVACY POLICY
HOW OUR PRIVACY POLICY WORKS:
At Easyfilings pvt ltd, we are committed to protecting the privacy and security of your personal information. This comprehensive privacy policy explains in detail how we collect, use, and safeguard your data when you use our website and services, we hold a strong commitment to safeguarding personal information that pertains to our clients and other individuals. Our dedication extends to full compliance with the Information Technology Act, 2000, and any associated amendments, as well as all other pertinent laws in effect within India. Our highest priority is nurturing the trust and relationships we have with our clients.
This privacy policy serves as a comprehensive document delineating our procedures for collecting and sharing personal information. It specifically pertains to the data we gather and employ for the management of various income tax policies and for providing services to our clients. These services encompass, but are not restricted to, tasks such as tax preparation, tax planning, tax scrutiny, addressing tax queries, and delivering financial planning advisory services within the Indian context.
This privacy policy is relevant to a range of individuals and entities, including but not limited to the following:
Clients: These are the individuals who have engaged with our services and entrusted us with their personal information.
Advisers: This category includes professionals and experts who collaborate with us or provide guidance to our clients.
Visitors: Anyone who accesses our website or app, whether they are casual visitors or registered users, falls under this classification.
Service Providers: This pertains to entities and individuals who offer services to us or act on our behalf.
Enquirers: People who inquire about our services, policies, or other related matters.
Direct and/or Indirect Beneficiaries: Those who directly benefit from our services or individuals who indirectly gain advantages from our offerings.
For the sake of brevity, we’ll collectively refer to all of these categories as “you.” This policy applies to all aspects of our website, app, and the various products and services we provide, which encompass, among other offerings, Income Tax Return filing, Tax Notices, Tax Scrutiny, Tax Planning Applications, and related ancillary products and services.
We may collect and process the following personal information about you:
We collect your email address / mobile number upon subscription to our services or at the time of registration;
You share the information by uploading the required files;
To register, you must submit your name, address, contact information, email address, and a password; this information is gathered for personal identification (“User Credentials”) in order to provide tax services;
You may share your personal information in order to receive the advisory services such as Tax Planning;
You may need to provide information about your name, address, email address, phone number, Permanent Account Number (“PAN”), Bank account number, Salary Slips, Capital gain statements, House property details, IFSC Code, Aadhar No, Income and deductions data, Director Identification Number (DIN), Expenses data, Asset and liability details, Vouchers, Bank statements, FORM 15CA, FORM 16, FORM 26AS, Tax payment challans, Debit and credit account numbers with its expiry details and any other relevant id proof.
If you wish to utilise our Tax and/or allied services, we require a copy of documents and/or any other correspondence(s) provided to you by the relevant agency as well as the pertinent information. This information is collected so that a suitable response to the Notice can be drafted and filed on your behalf.
If you contact us, we may preserve a record of such communication through email and our live chat services.
Your IP address and domain name, browser version and operating system, traffic statistics, location data, web logs and other communication data, and the resources that you access.
We employ your personal information in the following manners:
Assessment for Tax Planning and Advisory Services: Your data is used to evaluate and determine whether tax planning or advisory services should be provided to you.
Management of Income Tax Filing and Advisory Services: We use your personal information to efficiently manage tasks related to your income tax return filing and advisory services, including tax planning.
Monitoring Calls and Transactions: Personal information is utilized to monitor calls and transactions, ensuring service quality, compliance with established procedures, fraud prevention, and adherence to the Information Technology Act, 2000, and other relevant laws currently in effect in India, along with Easyfilings’s policies.
Identity Verification: Your data is employed to identify you and conduct necessary identity checks as mandated by applicable laws and best practices.
Payment Recovery: We process your personal information for the purpose of recovering any outstanding payments due to us.
Service Analysis for Improvement: Personal data is analyzed to gain insights into the services we provide, enabling us to enhance our business operations and better serve our clients.
Infrastructure and Operational Management: Your information is used to manage our infrastructure, streamline business operations, and ensure compliance with internal policies and procedures.
Service Notifications: We may employ your data to notify you about any changes or updates to our services.
Marketing Communications: Personal information is used for marketing purposes, allowing us to reach out to you through various channels, including postal mail, email, SMS, and phone.
It is important to note that we will never process your personal data when such processing conflicts with your interests or rights. Your privacy and interests are of utmost importance to us.We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our business, as long as they agree to keep your data confidential and secure.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using industry-standard encryption, firewalls, and other security technologies, as well as implementing strict physical and administrative safeguards. We also have robust policies and procedures in place to ensure that only authorized personnel can access your data.Some of the specific security measures we employ include:
- Encrypting all data in transit and at rest using AES-256 encryption
- Implementing multi-factor authentication for all user accounts
- Regularly monitoring and testing our systems for vulnerabilities
- Maintaining strict access controls and logging all activities
- Conducting regular security audits and penetration testing
However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security. We encourage you to take steps to protect your own information, such as using strong passwords, enabling two-factor authentication, and being cautious about sharing sensitive data online.
You have the following rights with respect to your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information we have about you.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-out: You can opt-out of receiving marketing communications from us.
To exercise these rights or make inquiries about our privacy practices, please contact us at privacy@Easyfilings.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
When you subscribe to our newsletters, we collect your email address for the purpose of sending you these newsletters. We are committed to transparency in explaining the information we gather and how we utilize it. Our aim is to provide you with better services, enhance your financial well-being, operate our business effectively, and make our services more intelligent and useful to you. It is important to emphasize that we never sell or share your Personal Information with third parties for their own commercial use without your explicit consent, under any circumstances.
Your consent to our processing of your personal information for certain purposes may be required to comply with the Information Technology Act 2000, including all amendments, and other pertinent laws currently in effect in India; and on such points, where required by law, we will request your consent. The moment you visit our website and use the services, you will be deemed to have agreed to the Easyfilings pvt ltd privacy policies.
However, as soon as you stop availing our services and stop accessing out website, at any point of time, may withdraw your consent for such processing.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any revisions on this webpage and indicate the effective date of the changes. Your continued use of our website and services after such changes constitutes your acceptance of the revised policy.If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us.
Cookies are files with a small amount of data that are commonly used as anonymous unique. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services.
It is essential to carefully read and understand this privacy policy. It offers insights into the usage of personal information and your rights under the Information Technology Act of 2000, along with all its subsequent amendments.
This website may feature links to other third-party websites. Should you decide to follow a link to any of these third-party websites, please be aware that they maintain their own distinct privacy policies. Consequently, we cannot accept any responsibility or liability for their policies or the handling of your personal information.
Our primary aim is to keep you well-informed about the information we collect and how we employ it to provide you with our services, enhance your financial well-being, manage our operations, and make our services more useful. We remain committed to not selling or sharing your personal information with unauthorized third parties for their own commercial purposes without your explicit consent.
GRIEVANCE REDRESSAL:
Any grievance relating to your Personal Information may be addressed to privacy@Easyfilings.com
This Privacy Policy is current, valid and up to date as per the laws, rules and regulations that have been enacted in this regard. This Privacy Policy may be updated or amended from time to time and the Providers of Information are advised to visit this page regularly in order to view the same.
Timely delivery of website is our main priority and we wish to fulfill that each and every time.
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